Frequently Asked Questions
Everything you need to know about your SIRRI shopping experience.
What is your standard shipping policy?
We offer worldwide shipping with various delivery options. Standard domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
How do I return an item that doesn't fit?
We accept returns within 30 days of delivery. Items must be in their original, unworn condition with all tags attached. You can initiate a return through our online portal to receive a return shipping label.
How can I find the right size for my child?
Each product page features a detailed size guide. We recommend measuring your child's height, chest, and waist and comparing them to our specific measurements for the best fit, as sizes can vary between collections.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also offer secure checkout via PayPal, Apple Pay, and Google Pay for your convenience.
Can I track my order once it has been placed?
Yes, once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.
Do you offer discounts for bulk or wholesale orders?
We do provide special pricing for large orders or wedding parties. Please contact our customer service team directly with your requirements to receive a personalized quote.